Terms of Use
1. General
These Terms govern access to agentique.team and related Agentique materials, and set general rules for ordering services. The operator is SLQ Mobile LLC (ТОВ «СЛК Мобайл»). Contact: hello@agentique.team.
By using the site or submitting a request (contact form, strategy call, pilot inquiry), you confirm that you have read these Terms and the Privacy Policy.
Important: website materials (agent descriptions, pricing, case studies) are informational and do not constitute a public offer under Ukrainian law. Final commercial terms are set in a signed contract / SOW / invoice.
2. Definitions
- Agentique — the product and service brand of SLQ Mobile LLC for Ready Agents and AI team pods.
- Ready Agent — a packaged AI role with agreed scope, integrations, and human oversight.
- Pilot Launch — a time- and scope-limited engagement to validate value on one process.
- Human-in-the-loop — critical / final decisions are approved by a human on the client side, not autonomously by the agent.
- Client — a legal entity or entrepreneur ordering services.
3. Website use
You may browse the site to learn about the product and contact us. You must not:
- disrupt the site, probe it maliciously, or bypass security controls;
- submit spam, phishing, or knowingly false form data;
- copy site content for commercial use without written consent;
- impersonate an Agentique representative without authority.
4. Services
We provide implementation, configuration, and support of AI roles / AI teams (agents, CRM/email/messenger/API integrations, monitoring within the agreement). Specific scope, KPIs, environments, access, and acceptance criteria are defined in the contract or SOW.
Public price guides (for example, a pilot around €500 for 2 weeks, and subscription from the site’s stated guide) may change; the applicable price is in the commercial proposal or invoice.
5. Pilot Launch
- A pilot typically covers 1 AI role, 1 business process, a limited set of integrations, and a fixed term (typically 2 weeks), unless the SOW states otherwise.
- KPIs and success criteria are agreed during discovery / kick-off.
- A pilot does not automatically convert to a paid subscription; the client decides after reviewing results.
- Pilot fees are payable per invoice and agreement (prepayment unless otherwise agreed).
6. Client responsibilities
The client must provide:
- accurate information and a lawful basis for personal / business data shared with us or connected to an agent;
- access to required systems (CRM, email, chat, APIs) in the agreed scope;
- named owners for escalations and approvals (human-in-the-loop);
- compliance with its own security policies and third-party rights in content/data.
7. AI, limitations, and human-in-the-loop
Agentique services use machine-learning models and automation. Outputs may contain errors, gaps, or require review.
- An agent does not replace a lawyer, auditor, physician, or other licensed professional advice.
- Legally significant, HR, financial, and other critical decisions remain with humans on the client side, unless a contract expressly provides otherwise within applicable law.
- The client is responsible for final acceptance of agent artefacts in its processes (customer replies, CRM changes, code deploys, document approvals, etc.).
8. Intellectual property
The Agentique brand, site design, copy, icons, role templates, and our methodology belong to SLQ Mobile LLC or its licensors. The client receives the right to use the configuration prepared for it under the contract. Client content and data remain the client’s; we receive a limited licence to process them to deliver services.
9. Confidentiality and data
Each party must keep confidential information received during engagement confidential, except as required by law or contract. Personal data is processed under the Privacy Policy and, where needed, a separate DPA. Security details: Security page.
10. Payment
Invoices are due as stated on the invoice or contract. Late payment may suspend services after notice. LLM token / provider costs, if billed separately, are payable per agreement (often “+ tokens” in addition to subscription).
11. Disclaimer of warranties
Except as expressly stated in a contract, services and the site are provided “as is” with reasonable professional care. We do not warrant uninterrupted availability of third-party APIs, LLM providers, or the client’s infrastructure, nor a specific business outcome beyond KPIs agreed in the SOW.
12. Limitation of liability
To the maximum extent permitted by Ukrainian law, SLQ Mobile LLC’s aggregate liability for claims related to the site or services is limited to the amounts actually paid by the client for the relevant pilot or for the three (3) months of subscription preceding the event. We are not liable for indirect damages, lost profits, client data loss caused by the client’s infrastructure, or decisions taken without human review where such review was required.
13. Termination
Either party may end pre-contract discussions without further obligation (except invoices already issued and accepted). After a contract is signed — per its terms (term, notice, access wind-down).
14. Governing law
These Terms are governed by the laws of Ukraine. Disputes are resolved by negotiation; failing that, in the courts of Ukraine at the location of SLQ Mobile LLC, unless the contract provides otherwise.
15. Changes
We may update these Terms by publishing a new version on this page with an updated date. For signed contracts, the contract prevails.
16. Contact
Questions about these Terms: hello@agentique.team · Contact form.