When to choose them
When you need a unique conversational UI as a standalone product experiment.
Studios often sell a custom interface. Agentique sells end-to-end process execution inside your CRM, email, and ticketing.
| Aspect | Chatbot studio | Agentique |
|---|---|---|
| Focus | Chat / voice UI, a custom project | An operational role in the workflow |
| Model | Project + support billed T&M | Pilot → subscription with a fixed envelope |
| Integrations | Depends on the project scope | Up to 3 in the pilot, CRM/email/messenger |
| Outcome | A bot in the channel | Artifacts in your systems + KPIs + escalations |
When you need a unique conversational UI as a standalone product experiment.
When you need to remove routine work from an existing process (intake → CRM → human).