Composition
Document Flow Agent owns routing and statuses; Operations Assistant Agent coordinates tasks across email, CRM, spreadsheets, and messengers. Handoff rules are shared team configuration.
AI Team Pods · Operations
AI TeamBack-office Pod
Two agents with a shared KPI: document flow and statuses, plus cross-system task coordination.
Pain points
Scattered tasks, statuses spread across systems, manual follow-ups.
Pilot
2 weeks on document flow or one ops process; second role after first-contour KPIs.